Virtual Customer Support Associate

Eligibility Criteria

Minimum age 18 years Right to work in India Strong English communication (written & verbal) Basic computer knowledge Ability to work in shifts Dedicated workspace with internet connection

Responsibilities

• Handle customer queries via phone, chat, and email
• Resolve issues related to orders, payments, and accounts
• Provide website and product support
• Use tools to research and solve problems
• Ensure customer satisfaction

Skills

• Communication skills
• Customer handling
• Multitasking
• Problem-solving
• Computer proficiency

Education

• Minimum 12th pass
• Graduate preferred