Associate – Customer Service (Amazon Process)
SG
Sutherland Global Services
Apply via jobs.sutherlandglobal.com
IndiaFull-timeFresherOn-site
- Location
- India
- Application window
- Starts Apr 11, 2026
- Compensation
- Approx. ₹2–3 LPA (based on similar roles)
Eligibility Criteria
Freshers or up to 2 years experience Good communication skills (English mandatory) Basic computer knowledge Willing to work in shifts
Responsibilities
- Handle customer queries for Amazon process
- Provide support via calls/chat/email
- Resolve customer issues and complaints
- Maintain records of interactions
- Follow company policies and quality standards
Skills
- Communication skills
- Customer handling
- Problem-solving
- Basic technical understanding
- Typing & system handling
Education
- Graduate (any stream preferred)
- Some roles may accept 12th pass