Posted Mar 4, 2026
Support Analyst
Oracle
Last updated Mar 7, 2026 • Source: careers.oracle.com
Location: Bengaluru, Karnataka, IndiaMode: On-siteType: Full-timeExperience: 0 – 2+ YearsSalary: ₹4,00,000 – ₹8,00,000 per year (Estimated)Apply Window: Starts Mar 4, 2026
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Eligibility Criteria
Candidates with basic IT support knowledge and strong communication skills. Must be authorized to work in India.
Responsibilities
- Provide helpdesk support via phone, email, web-based ticket systems
- Troubleshoot hardware, software, access-related issues
- Resolve VPN, network drive, account access problems
- Diagnose printer and network connectivity issues
- Maintain detailed documentation in the ticketing system
- Escalate complex technical issues to higher-level support teams
- Assist with IT setup and onboarding for employees
- Maintain professional customer service standards
Skills
- Active Directory
- Citrix
- Windows OS
- VMware
- VPN Troubleshooting
- Network Troubleshooting
- Printer Troubleshooting
- Microsoft Office
- Ticketing Systems
- Remote Troubleshooting
- Customer Support
Education
- B.E
- B.Tech
- BCA
- MCA
- Relevant IT Degree