Graduate Apprentice Trainee — IT Operations Management

Eligibility Criteria

Bachelor’s degree in IT, Computer Science, Engineering, or related fields Strong communication and interpersonal skills Analytical thinking and problem-solving ability Basic understanding of IT operations Willingness to learn IT support and operational tools Ability to work in team environments Good English communication skills

Responsibilities

• Assist IT Operations team in daily support activities
• Work with tools like SharePoint, Azure DevOps, Power BI, and ServiceNow
• Support development of digital tools and process improvements
• Monitor system indicators and quality metrics
• Collaborate with global teams across multiple countries
• Help optimize IT processes using digital solutions
• Support communication and project management tasks
• Participate in Agile-based IT operations work
• Job details markdown
• This Graduate Apprentice Trainee role at Volvo Group is part of the IT Operations Management team. The role is offered under the National Apprenticeship Training Scheme (NATS), which provides hands-on industry training for fresh graduates. The apprentice will support IT operations, help develop digital tools, and work with technologies such as SharePoint, Power BI, Azure DevOps, and ServiceNow. The program duration is typically one year and focuses on building practical industry skills through real-world IT projects.

Skills

• Analytical thinking and problem-solving ability
• IT Operations Management
• Power BI
• SharePoint
• Azure DevOps
• ServiceNow
• PowerApps
• Basic IT support
• Agile fundamentals
• Communication skills
• Problem-solving

Education

• B.E
• B.Tech
• MCA
• IT or related technical field